Privacy

We are committed to protecting your privacy.
We appreciate the trust you place in us when you give us your information.
We will not share the information you give to us with any other company.

We only collect information about you to process your order.

We use your email address to contact you about your order. You will receive an order confirmation and an order dispatch email.  If we need to verify details about your order we will use email to contact you.

You can choose to subscribe to our newsletter and be sent an email about special offers and products coming soon, new arrivals and price drops.  You will not receive any other marketing email from us.

We will not share your email address or any of the other information you give to us with any another trader for their marketing efforts current or future.

The type of information we will collect about you when you place an order for delivery includes:

• your name
• your address
• your delivery address
• phone number
• email address

If you select payment using credit card we will also collect;

• credit card details (these details are deleted once your order is completed)

The type of information we will collect about you when you place an order for pickup includes: 

• your name
• email address

You can check the information that we have about you by using our customer service site or by emailing and asking us. If you find any inaccuracies we will correct them promptly.

The personal information which we hold is held securely in accordance with the law.

Security

The checkout process on our checkout site https://secure.gameswarehouse.com.au is secured using a GeoTrust True BusinessID with Extended Validation SSL Web server certificate.

The presence of SSL means you can rest assured that communications (e.g. credit card numbers) between your browser and our https://secure.gameswarehouse.com.au site's web server is private and secure during your checkout session.

SSL certificates from GeoTrust® are the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark showing Games Warehouse's web identity has been validated.

Customer using older browsers will still be provided with the best security available on there browser. We recommend that you upgrade to the current version of your favourite browser, e.g. FireFox 3, Internet Explorer 7 or higher to take advantage of the enhance security provided by our new SSL certificate.

You will see the GeoTrust True Site Seal on all of our secure pages. This is a link to the GeoTrust servers which shows that our EV Secure Server Certificate is valid and verifies our commitment to your security.

If you select payment by credit card we reveal only the last five digits of your credit card numbers when confirming an order. Using SSL we transmit the credit card number to our Bank when processing your order.

It is important for you to protect against unauthorized access to your password and to your computer.

Cookies

We use a "cookie" stored on your browser to make some features of our website work (eg ordering). Websites cannot tell one visitor from another without a cookie or similar system.  You can modify your browser to prevent this happening but you may have issues when using our site.  The information in the cookie cannot be used to identify you.  [More Information about cookies at [How Stuff Works]

To contact us please see the information here [Contact Us].